Terms of service

 

Terms of Service – Abuela’s Family Merch

Welcome to Abuela’s Family Merch! By shopping with us, you’re agreeing to the terms below. We’ve done our best to keep things clear and easy to read, while still covering the important legal stuff.


1. Orders & Cancellations

Once you place an order, it goes into processing pretty quickly. This means we may not be able to cancel or change it after checkout. Please double-check your items before submitting your order.


2. Returns & Refunds

Our Return & Refund Policy explains how returns, exchanges, and refunds work. You can read it [here](INSERT RETURN POLICY LINK).


3. Shipping

We do our best to ship items on time, but delays can happen due to things outside our control (postal service issues, weather, etc.). We’ll always keep you updated if something changes.


4. Accuracy of Information

We try to keep all product details and descriptions accurate. If a mistake slips through (like a typo or pricing error), we reserve the right to correct it—even after you place your order.


5. Personal Information

Your personal info is protected under our Privacy Policy, which you can find [here](INSERT PRIVACY POLICY LINK).


6. Intellectual Property

All logos, designs, and content from Abuela’s Family Merch belong to us and can’t be used without permission.


7. Liability

We can’t be held responsible for things outside our control, like shipping delays, technical issues, or indirect damages. Basically, we’ll always do our best, but some things aren’t in our hands.


8. Changes to These Terms

We may update these terms from time to time. If we make major changes, we’ll post them here so you’re always in the loop.


9. Shopify’s Role

Our store runs on Shopify, which provides the platform and payment system. By shopping here, you’re also agreeing to Shopify’s terms and conditions.


10. Contact Us

If you have any questions or concerns, you can reach us at:

Abuela’s Family Merch
geri@jennylorenzo.com